Privacy Policy
Last Updated: January 2025
3NUM Inc. ("3NUM," "Haiven," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
1. Information We Collect
We collect information that you provide directly to us, including:
- Email address when you sign up for early access or create an account
- Phone number usage data to provide and improve our services
- Communication metadata necessary to route calls and messages
- Support inquiries and correspondence
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices and support messages
- Respond to your comments and questions
- Protect against fraudulent or illegal activity
3. Privacy by Design
Haiven is built with privacy as a core principle:
- Private Numbers: Your personal phone number stays private when you share your Haiven number
- End-to-End Encryption: Calls and messages between members of Haiven are encrypted
- AI Screening: Call screening data is processed to protect you from spam, not to profile you
- No Data Sales: We never sell your personal information to third parties
4. Information Sharing
We do not sell your personal information. We may share information:
- With service providers who assist in our operations
- To comply with legal obligations
- To protect our rights and prevent fraud
- With your consent or at your direction
5. Call and Message Data
Calls and messages between members of Haiven are end-to-end encrypted. Calls and messages to regular phone numbers traverse traditional telephone networks that are not encrypted by Haiven. We retain minimal metadata necessary to provide our services and comply with legal requirements.
6. Data Security
We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure.
7. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to certain processing activities
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
9. Contact Us
If you have questions about this Privacy Policy, please contact us: